SMS Privacy Policy

This SMS Privacy Policy explains how Boucher Brothers Management ("Boucher Brothers," "we," "us," or "our") collects, uses, and protects your mobile phone number and related information when you opt in to receive text (SMS/MMS) messages from us. By providing your mobile number and consenting to receive messages, you agree to the practices described in this policy.

This policy covers our SMS/text-messaging program specifically. For how we handle other personal information — such as guest identification, signed waivers, payments, and uploaded documents — see our general Privacy Policy.

1. Information We Collect

When you opt in to our text messaging program, we may collect:

• Your mobile phone number.
• Your name and work email address (to match your record).
• Your consent status and the date and time you opted in.
• Message and delivery metadata, such as timestamps and delivery status, generated when messages are sent or received.

2. How We Use Your Information

We use the information we collect to:

• Send you text messages about scheduling, account activity, and important work updates.
• Respond to your replies and provide support (for example, HELP requests).
• Maintain records of consent and honor opt-out requests.
• Comply with legal obligations and carrier requirements.

3. Consent and Opting In

We only send text messages to individuals who have expressly opted in by providing their mobile number and checking the consent box on our form. Consent is not a condition of employment or of any purchase. Message frequency varies.

4. Opting Out and Help

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and then stop sending SMS messages to you. To rejoin, opt in again through our form.

For help, reply HELP to any message or contact us using the details below. Message and data rates may apply depending on your mobile phone service plan.

5. Sharing of Information

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for their own marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers (such as our text-messaging platform and telecommunications carriers) strictly to deliver messages on our behalf, or when required by law.

6. Data Retention

We retain your mobile number and consent records for as long as you remain opted in and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued participation in the text messaging program after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this SMS Privacy Policy or our messaging practices, contact us at: